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Hassle Free Returns
We want you to be completely satisfied with your purchase and we offer you a 30 day hassle free return. No problem. Presently, we are working to create the most convenient return solution. Until then, send us an email at firstname.lastname@example.org and we will make you smile.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 225 Lincoln Highway, Suite 175 Fairless Hills Pennsylvania US 19030.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 3500 Sunset Avenue
#D-13 Ocean NJ 07712.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Smile, we have you covered. And, we will be updating this process shortly. Thank again.
When Do We Collect Personal Information?
Types of Personal Information Collected
When you register with ReuseNation we ask for information such as your name, address, phone number, email address, birth date, gender, zip code, occupation, industry, and personal preferences and interests relevant to ReuseNation products and services. Once you register with ReuseNation and sign in to our services, you are not anonymous to us. ReuseNation automatically receives and records information on our server logs from your browser, including your IP address, ReuseNation cookie information, and the page you request.
Use of Personal Information
ReuseNation uses the personal information we collect for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, bill you, collect fees from you, collect unpaid amounts due to us, conduct research, and provide anonymous, aggregated reporting for internal and external clients.
When you access the ReuseNation website, ReuseNation may set and access ReuseNation 'cookies' on your computer. Cookies are small files placed on your computer that recognize you when you return to ReuseNation and that allow us to customize your user experience and improve the ReuseNation service. In addition, the ReuseNation website includes advertising that is delivered to your computer by third parties, and the companies that show advertisements on some of our pages may set and access their own cookies on your computer. You may modify the cookies that are accepted by your computer by changing your browser settings, although this may change the way the ReuseNation website is presented to you. Other companies' use of their cookies is subject to their own privacy policies, not this one, and we have no obligation to inform you of third party cookies that are set.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need that information to provide products or services to you or in order to operate and improve the ReuseNation website and services. We will use commercially reasonable efforts to put in place and maintain physical, electronic, and procedural safeguards that comply with applicable federal and state regulations to protect personal information about you.
Accessing, Changing and Protecting Your Information
You can access and edit your ReuseNation account information at any time. While you are a ReuseNation member, we will send you certain communications relating to the ReuseNation service, such as service announcements, administrative messages and a ReuseNation Newsletter. These communications are considered part of your ReuseNation account, and you can only opt-out of receiving them by deleting your ReuseNation account. You can delete your account by contacting ReuseNation or visiting your MyAccount page. If you believe that personal information that we have about you is incorrect, and you are unable to correct that information by editing your account yourself, you may notify us by email via the ReuseNation Customer Support page and we will use reasonable efforts to correct such information.
Disclosure of Your Personal Information
ReuseNation will disclose your personal information only under the following circumstances:
to provide your email address to ReuseNation marketing partners who may issue payments to you for your processed cleanout bags in the form of those partners' gift cards or vouchers;
to provide the information to third parties who work on behalf of or with ReuseNation to provide products or services to you under confidentiality agreements. These third parties may use your personal information to help ReuseNation communicate with you about offers from ReuseNation and from our marketing partners.
to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
to any successor in interest if ReuseNation is acquired by or merged with another company, or sells a significant portion of its assets, or all of its assets, to any third party.
Effective Date of Policy: August 9, 2015
Terms Of Service
TERMS OF SERVICE
Introduction & Scope
If you register as a Member, you represent and warrant to ReuseNation that: (i) you have the capacity to form a binding contract; (ii) you will provide ReuseNation with accurate, current and complete registration information.
When you create an account, you will create, or be issued with, a username and password. You shall be responsible for all use of the ReuseNation Site by means of usernames and passwords issued to you. It is your responsibility to safeguard your usernames and passwords and keep them confidential, and to avoid use of usernames and passwords on public computers or in any manner that would allow a third party to access your account. Your use of your username and password authenticates your identity as Member, and ReuseNation is entitled to act on transaction instructions received when your username and password is used, regardless of whether their use is authorized by you.
Usage of ReuseNation.com
Limit 1 account per household.
While using the ReuseNation Site, you agree that you will not:
use the ReuseNation Site, if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using the ReuseNation Site;
under any circumstances, create more than one account per household;
seek compensation for items you explicitly send to ReuseNation that are not awarded credit per the payments terms stated at the time we sent you a ReuseNation bag;
request the return of items you sent to us;
circumvent or manipulate the fee structure, the billing process, or fees owed to ReuseNation;
post false, inaccurate, misleading, defamatory, or libelous content, including personal information;
transfer your ReuseNation account (including feedback) and Member ID to another party;
distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
distribute viruses or any other technologies that may harm ReuseNation, or the interests or property of ReuseNation members;
copy, modify or distribute any content or materials from the ReuseNation Sites, any ReuseNation services or tools, or any of ReuseNation's trademarks;
harvest or otherwise collect any information about members, including email addresses, mailing addresses, or member preferences without their or our consent; or
hack, modify, circumvent or otherwise attempt to access portions of data contained within the ReuseNation Site that are not explicitly presented to you.
ReuseNation and the member community work together to keep our site and services working properly and safely. Please report problems, offensive content, and policy violations to us.
Fees and Services
There is no fee to join ReuseNation. We do charge fees for using our services. Our fee schedule, which we may change from time to time, is effective after we provide you with at least 15 days' notice by posting the changes on the ReuseNation Site. We may choose to temporarily reduce fees for our services for promotional events (like free envelope giveaways around the holidays) or new services, and such changes are effective when we post the temporary promotional event or new service on the sites. Without notice and at our sole discretion, we reserve the right to cancel any promotion, discount, coupon or similar incentive before its originally stated expiration date.
Our goal at ReuseNation.com is to provide accurate product and pricing information. Unfortunately, at times pricing or typographical errors may occur. ReuseNation.com cannot confirm the price of an item until after you order the item. In the event that an item is listed at an incorrect price or contains incorrect information due to an error in pricing or product information, ReuseNation.com shall reserve the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is misplaced, ReuseNation.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and applicable taxes associated with our sites and services in a timely manner with a valid payment method, as indicated on the ReuseNation Site. If your payment method fails, or your account is past due, we may collect fees owed using other collection mechanisms. This includes, without limitation, charging other payment methods on file with us, retaining collection agencies and legal counsel, and for accounts over 180 days past due, deducting the amount owed from your PayPal or other similarly approved online payment account.
Ownership of Materials on the ReuseNation Site.
All the text, images, marks, logos, compilations (meaning the collection, arrangement and assembly of information) and other content of the ReuseNation Site, excluding any Member Content (as defined below) (collectively, the “Site Content”) are proprietary to us or to third parties. All software used on the ReuseNation Site is proprietary to us or to third parties, and any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation or other reduction of such software to human-readable form is prohibited.
The marks “ReuseNation” and the ReuseNation logo are registered or unregistered trademarks of ReuseNation, and they may not be used in connection with any service or products other than those provided by ReuseNation, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ReuseNation. Any use of such marks, or any others displayed on the ReuseNation Site, will inure solely to the benefit of their respective owners. Other trademarks or service marks used on this ReuseNation Site are the property of their respective owners and may not be used without permission.
Limitation of Liability and Disclaimer
Without limitation of the foregoing, ReuseNation makes no representations or warranties of any kind regarding the ReuseNation Site, the Site Content or the Member Content. The ReuseNation Site, Site Content and Member Content are provided in “AS IS” condition, and ReuseNation EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING: (i) ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE; (ii) THAT THE REUSENATION SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR, (iii) AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICES OR WEBSITE, AND (iv) AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THE WEBSITE
REGARDLESS OF THE PREVIOUS PARAGRAPH, IF WE ARE FOUND BY A COURT OF COMPETENT JURISDICTION, OR BY AN ARBITRATOR MUTUALLY AGREED UPON BY THE PARTIES, TO BE LIABLE FOR ANY OTHER MEMBER'S CONTENT, ACTIONS OR INACTIONS, OR ITEMS THAT THEY SEND THROUGH THE SERVICE, OR FOR ANY OTHER MATTER OR THING IN CONNECTION WITH THE REUSENATION SITE, OUR LIABILITY TO YOU SHALL BE LIMITED TO THE GREATER OF (A) THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRIOR TO THE FIRST INSTANCE OF THE EVENT OR ACTION GIVING RISE TO THE LIABILITY, AND (B) $100. THIS IS YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY SUCH LIABILITY BY REUSENATION.
UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM REUSENATION ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THE WEBSITE, SITE CONTENT OR MEMBER CONTENT, EVEN IF REUSENATION HAS BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
If you have a dispute with ReuseNation, you release us (and our officers, directors, employees, agents, subsidiaries, joint ventures and each of their officers, directors, employees, and agents) from and against any and all claims, demands, causes of action, liabilities, losses and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes and/or the use of the ReuseNation Site.
Access and Interference
The information and Site Content on the ReuseNation Site is updated on a real-time basis and is proprietary to ReuseNation or is licensed to ReuseNation by our members or third parties. You agree that you will not use any robot, spider, scraper or other automated or manual means to access the ReuseNation Site for any purpose without our express written permission by letter or email executed by an authorized officer of ReuseNation.
Additionally, you agree that you will not:
take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
copy, reproduce, modify, create derivative works from, distribute, or publicly display any Site Content or Member Content (except for your own Member Content) from the ReuseNation Site without the prior express written permission of ReuseNation, by letter executed by an authorized officer of ReuseNation, and the appropriate third party, as applicable;
interfere or attempt to interfere with the proper working of the ReuseNation Site, or any activities conducted on or with the ReuseNation Site; or
bypass other measures we may use to prevent or restrict access to the site, services or tools.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Except as explicitly stated otherwise, legal notices shall be served at www.ReuseNation.com or to the email address you provided to ReuseNation during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given seven days after the date of mailing as evidenced by the earliest postmark on the envelope.
Digital Millennium Copyright Act
ReuseNation complies with the provisions of the Digital Millennium Copyright Act applicable to internet service providers (17 U.S.C. §512, as amended).
If you have any complaints or objections to material posted on the ReuseNation Site you may contact our Designated Agent at the following address:
225 Lincoln Highway
Fairless Hills, PA 19030
Any notice alleging that materials on this ReuseNation Site infringe intellectual property rights must include the following information:
(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;
(b) a description of the copyrighted work or other intellectual property that you claim has been infringed;
(c) a description of the material that you claim is infringing and where it is located on the ReuseNation Site;
(d) your address, telephone number, and email address;
(e) a statement by you that you have a good faith belief that the use of the materials on the ReuseNation Site of which you are complaining is not authorized by the copyright owner, its agent, or the law; and
(f) a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.
If material that you have posted to the ReuseNation Site has been removed or disabled, you may file a counter notice pursuant to 17 U.S.C. §512 (g). To be effective, the counter notice must be a written communication sent to the designated agent address listed above that includes the following:
(g) a physical or electronic signature of the subscriber;
(h) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
(i) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
(j) your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located or, if your address is outside of the United States, for any judicial district in which ReuseNation may be found, and that you will accept service of process from the person who provided notification under subsection 17 U.S.C. §512 (c)(1)(C) or an agent of such person.
Resolution of Disputes
If a dispute arises between you and ReuseNation, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and ReuseNation agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by going to the About Customer Support help page. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
Law and Forum for Disputes - This Agreement shall be governed in all respects by the laws of the Commonwealth Pennsylvania as they apply to agreements entered into and to be performed entirely within Pennsylvania between Pennsylvania residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against ReuseNation must be resolved exclusively by a or federal court located in Philadelphia, Pennsylvania.
Improperly Filed Claims - All claims you bring against ReuseNation must be resolved in accordance with this Resolution of Disputes Section. All claims filed or brought contrary to the Resolution of Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Resolution of Disputes Section, ReuseNation may recover attorneys' fees and costs up to $1000, provided that ReuseNation has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.
We may amend this Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted. If you do not agree with the amended terms, you should cancel your membership before the end of the 30 day notice period. If you continue your membership after the end of the 30 day notice period, you will be deemed to have accepted the revised terms.
This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.