What is ReuseNation?

ReuseNation is an online shopping experience that seeks to change the way we buy gently used, amazing, secondhand clothing, shoes and bags for men and women and children. Good for people, planet and your pocket.

How do returns work?

You have 30 days to return your items. Returns are free if you choose to be refunded in store credit, or $4.95 if you’d prefer cash (credit card or PayPal).

How quickly do you ship once a purchase is made?

Most orders are shipped within 1-3 business days.

What happens if I buy something with a final sale coupon and it's defective?

Any item purchased using a final sale coupon or from the clearance section cannot be returned or exchanged for any reason. /p>

Where can I send feedback or read other customer reviews?

We love to hear from our customers, so feel free to send your thoughts to info@reusenation.com! You can also read reviews by other customers on our site and social media sites.

Why is there a timer on my shopping cart?

Since each item on our website is unique, we've created a shopping cart timer to let you know how long your items are held. However, to make it fair for everyone, your cart can only hold your items for a maximum of 60 minutes. After that, your cart's contents will be released back into our store.

Are your prices negotiable?

Our items are already up to 90% below MSRP, so we aren't able to lower them any further. However, we do frequently offer promotions and coupons, including our offer option.  Also, be sure you're signed up to receive our promotional emails and check out our blog and Facebook page for the most current deals!

How do you price your items?

We try to price items high enough to cover our operating costs, but low enough to provide great value to our customers. Our pricing is based on several factors such as age, brand, garment type, condition, and style.

How do I reset my password?

When you're at the sign in screen, you'll see a link that says "Forgot Password?" right next to the "Sign In" button. Just click this and it will email you a password reset code. Keep in mind that the password reset code is only valid for an hour, so you'll need to reset it right away!